Terms and conditions
These terms and conditions, as may be amended from time to time, apply to all our services directly or indirectly (through distributors) made available online, through any mobile device, by email or by telephone. By accessing, browsing and using our website or any of our applications through whatever platform (hereafter collectively referred to as the "website") and/or by completing a reservation and or request, you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below (including the privacy statement).
These pages, the content and infrastructure of these pages, the online venue reservation service and online venue request service provided on these pages and through the websites (the "service" ) are owned by Venip Sarl ("Lastminutemeetingroom.com" & "book2meet.com" & " sellmoremeetings.com", "us", "we" or "our") and are provided for your personal, non-commercial use only, subject to the terms and conditions set out below.
1. Our Services
Through the website we (Venip Sarl and its affiliate (distribution) partners) provide an online platform through which venues (including all types of venues ranging from hotels, conference centres, event locations and all locations offering meeting space) can advertise their venues for reservation or for request purpose, and through which visitors to the website can make such reservations or requests. By making a reservation through Book2Meet.com, you enter into a direct (legally binding) contractual relationship with the venue at which you book. From the point at which you make your reservation, we act solely as an intermediary between you and the venue, transmitting the de tails of you r reservation to the relevant venue and sending you a confirmation email for and on behalf of the venue.
By making a request (Request for Proposal) through Book2Meet, you do not enter any legally binding contractual relationship with the venue( s) which we request for you. From the point at which you made your request, we act solely as an intermediary between you and the venue(s), transmitting the details of your request to the relevant venue and sending you an information Email for and on behalf of the venue(s). Book2Meet can never be accountable for the non-replying of the venue(s) within the indicated time frame(s).
When rendering our services, the information that we disclose is based on the information provided to us by the venues. As such, the venues are given access to an extranet through which they are fully responsible for updating all rates, availability and other information which is displayed on our website. Although we will use reasonable skill and care in performing our services we will not verify if, and cannot guarantee that, all information is accurate, complete or correct, nor can we be held responsible for any errors (including manifest and typographical errors), any interruptions (whether due to any (temporary and/or partial) breakdown, repair, upgrade or maintenance of our website or otherwise), inaccurate, misleading or untrue information or non-delivery of information. Each venue remains responsible at all times for the accuracy, completeness and correctness of the (descriptive) information (including the rates, availability and promotions) displayed on our website. Our website does not constitute and should not be regarded as a recommendation or endorsement of the quality, service level or rating of any venue made available.
Our services are made available for personal and non-commercial use only. Therefore, you are not allowed to re-sell, deep-link, use, copy, monitor (e.g. spider, scrape), display, download or reproduce any content or information, software, products or services available on our website for any commercial or competitive activity or purpose.
2. Prices, Discounts and Promotions
All front search prices on the Book2Meet website are per meeting room and are displayed including VAT and all other taxes (subject to change of such taxes ), unless stated differently on our website or the confirmation email. All supplementary features are subject to the prices given by the venue.
Sometimes special rates (discount on standalone meeting space hire) are available on our website for a specific venue; however, these rates made by the venues may carry special restrictions and conditions, for example in respect to cancellation and refund. Please check the venue cancellation & modification details thoroughly for any such conditions prior to making your reservation. The cancellation & modification policy are visible during the reservation process. Confirming a booking automatically implies that you agree on the cancellation policy of the venue.
The currency converter is for information purposes only and should not be relied upon as accurate and real time; actual rates may vary. You are always expected to pay referring on the currency of the venues geographical location.
4. User fees
Our basic services are free of charge. Unlike many other parties, we will not charge you for our service or add any additional (reservation) fees to make either a venue reservation and or a venue(s)request. We will not charge your credit card, as you will pay the venue directly for your meeting. You can ask for supplementary services in either venue sourcing, compliance handling, deep integration, reporting and payment SLA (Service level Agreement).
5. Invoicing and deposits
The invoicing is done directly between the venue and the client. Book2Meet.com is not intervening in any way in invoicing procedures and or deposit requirements. Once your booking is done, the venue is automatically notified of your reservation and will contact you to set up invoicing and see deposit requirements (if any), shortly after your reservation has been processed. For all reservations made between 7-0 days before arrival, a valid credit card is required only to guarantee your reservation.
6. Credit card
Venue(s) will require credit card details in order to guarantee your reservation when a booking has been made between 7-0 days before arrival (actual booking date and start of the meeting). As such, we will send your credit card information directly to the venue at which your booking is made and we may verify your credit card as well. In order to safeguard and encrypt your credit card information when in transit to us, we use the "Secure Socket Layer (SSL)" technology for our services.
In the event of credit card fraud or unauthorised use of your credit card by third parties, most banks and credit card companies bear the risk and cover all the charges resulting from such fraud or misuse, which may sometime s be subject to a deductible (usually set at EUR 50 (or the equivalent in your local currency)). In the event that your Credit Card Company or bank charges the deductible from you because of unauthorised transactions resulting from a reservation made on our website, you will need to bear the cost as such.
7. Cancellation, Modification and No-Show
By making a reservation with the venue, you accept and agree to the relevant cancellation, no-show policy of that venue, and to any additional (delivery) terms and conditions of the venue that may apply to your reservation, including for services rendered and/or products offered by the venue (the delivery terms and conditions of a venue can be obtained with the relevant venue). The general cancellation policy of each venue is made available on our website, during the reservation procedure and in the confirmation email.
If you wish to review, adjust your reservation, please contact the venue directly . Please note that according to the change policy, limitations and or charges m ay apply. If you wish to cancel your reservation, please revert to your client area and if conditions are met as per general conditions then you are able to cancel your reservation, free of charge. In case you cannot cancel the reservation anymore, due to the restricted change conditions of the venue, you should contact directly the venue and reach an agreement with the specific venue. Please note that you may be charged for your cancellation in accordance with the venue's cancellation policy. We recommend that you read the cancellation policy of the venue carefully prior to making your reservation.
In case of No-show, the venue is entitled to charge the full booked revenue and either charge the credit card or send invoice and request payment.
8. Reservation & Change
It is the right of any venue to change the dedicated reserved meeting space into another meeting room, under mutual agreement with client. The change will be communicated by the venue in due time to the client. Book2Meet.com cannot be held account able for this decision.
In case a venue cannot keep its contractual agreement, the venue should inform the client immediately and seek an appropriate solution. Either to cancel the booking, moving to another location or change the initial reserved dates. Any contractual agreement ,between the client and the venue, that cannot be kept can never be turned against our company.
9. Further correspondence
By completing a booking, you agree to receive (i) an email which we may send you shortly prior to your arrival date, giving you information on your destination and providing you with certain information and offers (including third party offers to the extent that you have actively opted in for this information) relevant to your booking and destination, and (ii) an email which we may send to you promptly after your meeting took place inviting you to complete our guest review form. We will include your details in our communications. You can opt-out at any time should you want to.
By completing a request, you agree to receive (i) an email or emails (max 3 depending on number of requests) which we may send you shortly after your request with the responses of the different venues. We will include your details in our communications. You can opt-out at any time should you want to.
Subject to the limitations set out in these terms and conditions and to the extent permitted by law, we shall only be liable for direct damages actually suffered, paid or incurred by you due to an attributable shortcoming of our obligations in respect to our services, up to 25% On aggregate amount of the cost of your booking as set out in the booking confirmation email.
However and to the extent permitted by law, neither we nor any of our officers, directors, employees, representatives, subsidiaries, affiliated companies, distributors, affiliate (distribution) partners, licensees, agents or others involved in creating, sponsoring, promoting, or otherwise making available the site and its contents shall be liable for (i) any punitive, special, indirect or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim, (ii) any inaccuracy relating to the (descriptive) information (including rates, availability and ratings) of the venue as made available on our website, (iii) the services rendered or the products offered by the venue, (iv) any (direct, indirect, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, pursuant to, arising out of or in connection with the use, inability to use or delay of our website, or (v) for any (personal) injury, death, property damage, or other (direct, indirect, special, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, wilful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the venue (its employees, directors, officers, agents, representatives or affiliated companies), including any (partial) cancellation, overbooking, strike, force majeure or any other event beyond our control.
Unless stated otherwise, the software required for our services or available at or used by our website and the intellectual property rights (including the copyrights) of the contents and information of and material on our website are owned by Venip Sarl, its suppliers or providers.
To the extent permitted by law, these terms and conditions and the provision of our services shall be governed by and construed in accordance with Belgium law and any dispute arising out of these general terms and conditions and our services shall exclusively be submitted to the competent courts in Brussels, Belgium.
The original English version of these terms and conditions may have been translated into other languages. The translated version is a courtesy and office translation only and you cannot derive any rights from the translated version. In the event of a dispute about the contents or interpretation of these terms and conditions or inconsistency or discrepancy between the English version and any other language version of these terms and conditions, the English language version to the extent permitted by law shall apply, prevail and be conclusive. The English version is available on our website (by selecting the English language) or shall be sent to you upon your written request.
If any provision of these terms and conditions is or becomes invalid, unenforceable or non-binding, you shall remain bound by all other provisions hereof. In such event, such invalid provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and you will at least agree to accept a similar effect as the invalid, unenforceable or non-binding provision, given the contents and purpose of these terms and conditions.
12. About E-Hospitality
All of our services are rendered by E-Hospitality Sprl, which is a private limited liability company, incorporated under the laws of Belgium and having its offices at Avenue Louise 489, 1050 Brussels, Belgium under registration number 0842787468. Our VAT registration number is BE0842787468.